Privacy policy

1. Data controller

The data controller is:

Grégory Van Raek, operating as a self-employed professional under the trade name Oktoprod
Rue Dicke Beusch 4
4840 Welkenraedt – Belgium
Email: hello@oktoprod.be
Company number (BCE/KBO): 0671.701.442

2. Data collected

We may collect:

• Identification data (name, email…)
• Usage data
• Technical data (IP, logs, browser)
• Transaction data

Data collected varies depending on the service used.

3. Purposes

• Providing and operating the services
• Managing users and access
• Support and follow-up
• Security and improvement

No commercial use without consent.

4. Legal basis

• Performance of a contract
• Legal obligations
• Legitimate interest

5. Hosting

Data for the oktoprod.be website is hosted by Hostinger International Ltd. For applications developed for third-party clients, the hosting provider is specified in that project's own privacy policy.

6. Retention

• Up to 12 months after use
• Or as required by legal obligations

7. Sharing

Data is never sold. It may be shared with the following technical providers, strictly to the extent necessary for the site to function:

• Web3Forms — processes messages sent through the contact form (name, company, email, message)
• Umami Analytics — anonymised visit statistics, loaded only after consent via the cookie banner

If any of these providers processes data outside the European Union, this transfer is governed by a GDPR-compliant safeguard (standard contractual clauses or an adequacy decision).

Data may also be disclosed where required by law.

8. Security

• Restricted access
• Secure infrastructure
• Protection against unauthorised access

9. Your rights

• Right of access
• Right of rectification
• Right to erasure
• Right to restriction

Contact: hello@oktoprod.be

10. Supervisory authority

Belgian Data Protection Authority
https://www.autoriteprotectiondonnees.be

11. Limitation of liability

Despite the measures in place, no system is ever completely secure.